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Reputation Management Program

Amazingly Effective & Easy To Use

Increase Reviews

Get more and better online reviews for you where they count.

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Reduce Bad Reviews

Reach unhappy customers before they badmouth you online.

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Amplify Happy Customers

Showcase your best reviews with automated Web and social media content.

Automate

Automate multi-channel review acquisition campaigns via email, text message and print.

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Optimize Reviews

Optimize good reviews on Google, Facebook and the industry-specific review sites that matter to you.

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Protection

Protect your reputation with a system that proactively catches unhappy customers for offline recovery.

Automate Your Effort to Acquire,
and Amplify Customer Reviews.

Manage Bad Reviews

Minimize unhappy customer reviews before they affect your businesses reputation.

Activate happy customers to share the good word where it matters.

Reach unhappy customers before they bad-mouth your business.

Give your team the time and intel to turn a negative customer experience around.

Leverage Good Reviews

Stream your best reviews to your website and social media profiles.

We’ll collect all of your reviews in one place and let you selectively share them to your website via a simple copy/paste embed code.

Automatically display the latest and greatest reviews of your business to prospective customers and increase conversions.

Selectively show/hide and edit review snippets so that you’re always in control of the content you publish
WordPress plugin (and Joomla/Drupal modules) make site integration with schema markup easy.

Single Command Center

Manage your customer reviews from one easy to use, central command center.

The first and only solution to wrangle local reviews into an addressable marketing channel with a complete solution.

Acquire, manage and use customer reviews from around the Web.

Cover all of the third-party publishers that matter.

Don’t be held hostage: Build reputation and visibility on the websites and listings you own.

Reputation Management For Your Business Needs

Customer reviews can have a huge impact on a business. It’s frustrating when bad reviews adversely impact your business and hurt sales.  

More than ever before, potential customers are influenced by a businesses online reviews.

Our reputation management program is easy to use and highly effective.

It can help reduce negative reviews before they even are published by a user, and can help leverage good user reviews, all from one easy to use dashboard.

 

Review Acquisition

Manage multiple locations or clients

Collect reviews via customized “review funnel” landing pages and widgets

Embed review collection widgets on business websites, social pages, etc.

Provide a mobile-optimized customer experience through the funnel

Generate reviews on target major, local and industry sites

Segment positive vs. negative feedback to pre-empt negative reviews

Guide customers with clear instructions and conversion triggers for 100s of sites

Engage customers with coupons and offers

Private-label landing pages and widgets under your own brand and domain(s)

Create custom account-level default settings to scale easily

Upload location profiles in bulk via CSV or Excel file

Create and assign new profiles via the API

Review Campaigns

Customize email and text message campaigns, templates, timing and sequence

Automate sending, follow-up, removal and de-duplication of campaign recipients

Upload campaign recipients in bulk via CSV or Excel file

Share access to simple, branded forms for customer onboarding and opt-in

Measure performance with open, click and conversion tracking

Collect reviews on-location with compliant “kiosk mode”

Extend campaigns to all customer interactions with email signature snippets, widgets

Order printed review invites for low-tech, offline campaigns

Exercise complete creative control over email, SMS and MMS templates

Manage and monitor per-profile email and text message limits

Create custom account-level default campaigns to scale easily

Integrate with CRM, POS and other systems through the API

Monitoring and Reporting Features

Monitor major, minor and industry-specific review sites for new reviews

Get review alerts or send to clients or staff based on custom criteria

Coordinate and manage team responses with simple status and notation tools

Respond directly to Facebook and Google reviews from one dashboard

Generate performance and trend reports (Web only)

See data on reviewer clicks, click-throughs and conversions through the funnel

Schedule recurring reports to ship to clients/staff via Web, PDF and CSV

Produce aggregate reports for large, multi-location businesses

Surface high- and low-performing clients or locations with account-level dashboard

Setup multiple, recurring reports to go to clients/staff on any schedule

Pull aggregate data from the API for custom reporting

Marketing Features

Auto-share positive reviews (including images) to social media profiles

Stream your latest and greatest reviews to your website

Copy/paste embed code for super easy “social proof”

Control SEO-friendly rich-snippet/schema markup for reviews and aggregate rating

Easily deploy “Review Stream” with WordPress plugin, Joomla and Drupal modules

Advanced Features

Multiple user accounts for custom staff and/or client access

Integrate single sign-on (SSO) from other applications

 

 

Talk With An Experienced Internet Marketing Consultant About Your Business

Want better internet marketing results? Looking to grow your business? Have questions or just looking?

We’re here to help. Let’s talk about your business and your internet marketing goals. Chances are, we can help you run a more effective internet marketing program, improve results and save you time.

Just fill out the free consultation form, and we’ll be in touch.  No pressure, no gimmicks, no catch.

Free Consultation

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